FAQ

l o c a l  p i c k u p
mumhead is located in burnaby, bc | canada
please select "local pickup" at checkout, followed by a quick email to 'mumheadofficial@gmail.com' with a fancied time/date to pick up your parcel .
p o l i c i e s
at this time mumhead does not offer returns or exchanges on all items. due to the nature of preloved items, there may be slight flaws within each piece - but will be noted in item description if necessary.
all items are sold as is.
all sales are final
s h i p p i n g
all parcels will ship within 3-5 business days.
please know that mumhead is not liable for lost or mis-delivered parcels & also to confirm and insure that all shipping information is correct. 
*all parcels ship with tracking information*
on the rare occasion of extra fees, mumhead is not responsible for any applicable duty fees which may occur while accepting your parcel. 
mumhead is not responsible for any lost or damaged parcels.
*note that all parcels will be packaged with the utmost care & all the love*
t h a n k  y o u for choosing mumhead, I value your support! Xx m